Shipping

At Cuteness.nl, you can order kawaii goodies with fast and secure shipping via PostNL within the Netherlands.

International shipping is currently unavailable.

📦 Processing Time

I will ship your order within 1 to 3 business days. During busy periods or unexpected circumstances, this may extend to a maximum of 5 business days.

🔎 Track & Trace

As soon as your order is packed, you will receive a track & trace code via email; please also check your spam folder if you don't see the email. You can track your package once it has been scanned by PostNL.

🛒 Minimum order value

The minimum order value at Cuteness.nl is €10, excluding shipping costs.

🚚 Shipping Costs & Delivery Time

Shipping costs within the Netherlands are €6.95.

📍 Pick-up at a PostNL point

Would you prefer to pick up your order at a PostNL point? Select PostNL – Pick-up Point during checkout. After payment, you can choose your preferred pick-up location on the confirmation page.

As long as your order hasn’t been shipped yet, you can view or change your selected pick-up point via the order status page.

🎁 Free shipping on orders over €75,-.

PostNL typically delivers packages within the Netherlands within 1 to 3 business days after your order has been shipped.

📬 Not Home or Not Picked Up

Not home for delivery? PostNL will take your package to a nearby pickup point.

You have 7 days to collect the package there.
📦 Not collected? It will be returned to me. You then have two options:

1. ❌ Cancel order → you will receive a refund of the purchase amount, minus shipping costs.
2. 🔄 Resend → this is possible, but you will pay shipping costs again.

🏠 Pick-up at Cuteness is not available

Orders cannot be picked up directly from Cuteness. Would you like to pick up your order at a PostNL point? Select PostNL – Pick-up Point during checkout.